FAQ
General
Section titled “General”What is Kitoro?
Section titled “What is Kitoro?”Kitoro is an autonomous AI companion system for founders. Instead of tools you operate manually, you get AI teammates that learn from your business, take action, and report back.
Who are the companions?
Section titled “Who are the companions?”Kitoro has AI companions for each department:
- Buzz (Marketing) - Content & social media marketing
- Loot (Sales) - Leads, pipeline & outreach
- Atlas (Support) - Customer success & retention
- Forge (Build) - Projects, tasks & features
- Wiki (Library) - Knowledge foundation for all
How do companions learn?
Section titled “How do companions learn?”Every action has an outcome. When a post performs well, Buzz remembers what made it work. When Loot closes a deal, the winning approach is learned. Performance data feeds back into future decisions.
Content & Marketing
Section titled “Content & Marketing”How does Buzz draft posts?
Section titled “How does Buzz draft posts?”Buzz uses your knowledge (extracted from your content, documents, and conversations) combined with performance data. It selects content based on what’s worked before and matches your voice.
Can I approve posts from WhatsApp?
Section titled “Can I approve posts from WhatsApp?”Yes. When a post is ready, you receive a notification. Reply “yes”, “approve”, or “go” to publish it. You can also reschedule with “tomorrow 9am” or similar.
What platforms can I publish to?
Section titled “What platforms can I publish to?”LinkedIn, Twitter/X, Instagram, Facebook, and TikTok through Late integration.
Sales & Pipeline
Section titled “Sales & Pipeline”How does auto follow-up work?
Section titled “How does auto follow-up work?”When a lead doesn’t respond, Loot can send follow-up messages on a schedule you configure (3-14 day delays). The sequence pauses automatically when the lead replies.
What triggers a hot lead alert?
Section titled “What triggers a hot lead alert?”Pricing questions, demo requests, enterprise inquiries, timeline/urgency questions, and decision maker language. Alerts trigger at urgency 7+ and are sent via WhatsApp.
How does pipeline progression work?
Section titled “How does pipeline progression work?”Leads move through stages (new → engaged → qualified → opportunity → negotiation → won/lost) based on conversation signals. The system only progresses forward and logs all changes.
Customer Success
Section titled “Customer Success”What is a health score?
Section titled “What is a health score?”A 0-100 score combining engagement (30%), support activity (30%), adoption (20%), and sentiment (20%). Below 50 is high risk, below 30 is critical.
How does churn detection work?
Section titled “How does churn detection work?”Atlas detects churn signals from support tickets and conversations. When detected, it triggers a save sequence and alerts you via WhatsApp.
Library & Knowledge
Section titled “Library & Knowledge”What is Wiki?
Section titled “What is Wiki?”Wiki is the knowledge foundation that powers all other companions. It learns about your business from documents, websites, and conversations, then provides that context to Buzz, Loot, Atlas, and Forge.
What does the Library contain?
Section titled “What does the Library contain?”Four tabs:
- Assets: Your media library (images, videos, stock media)
- Knowledge: Your voice DNA, expertise, business foundation
- Network: CRM contacts and companies
- Materials: Sales and support documents
Integrations
Section titled “Integrations”What integrations are available?
Section titled “What integrations are available?”- Social: Late (LinkedIn, Twitter, Instagram, Facebook, TikTok)
- Email/Calendar: Nylas (Gmail, Outlook, meeting recording)
- Cloud Storage: Google Drive, Dropbox, OneDrive
- Messaging: WhatsApp, Telegram
Meeting Scheduler
Section titled “Meeting Scheduler”Can I create booking pages?
Section titled “Can I create booking pages?”Yes. Go to Settings → Scheduling to create meeting types (intro calls, demos, etc.) with public booking pages that prospects can use to schedule time with you.
What happens when someone books?
Section titled “What happens when someone books?”The event appears on your calendar, a contact is created in your CRM, and Loot prepares a meeting brief with context about the prospect.