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· By Tobias Meyer

What Actually Happens When You Send a Voice Note to Kitoro

You ramble for 2 minutes about a customer call. 10 minutes later, you have a LinkedIn post, a follow-up email, and a CRM update. Here's how.

product behind-the-scenes

It’s 4pm. You just finished a customer call. The conversation was great - they asked smart questions, you gave good answers, they seemed excited.

You should probably:

  • Update your CRM
  • Send a follow-up email
  • Write a LinkedIn post about the insight you shared
  • Add notes to your knowledge base

But you won’t. Because you have 3 more calls and a product bug to fix. So the moment passes. The insight evaporates. The follow-up never happens.

Unless you just… talk about it.

The 2-Minute Input

Here’s what most Kitoro users do:

They open WhatsApp. They hit record. They ramble.

“Hey, just finished a call with Sarah from TechCorp. She’s the head of ops, really sharp. Main pain point is their team spends 4 hours a week on manual reporting. I showed her the dashboard feature and she literally said ‘this would save my sanity.’ She wants to do a pilot next month. Also she mentioned they use Notion for everything, might be worth mentioning our integration. Oh and she has a dog named Biscuit, came up at the end.”

That’s it. 2 minutes. Back to work.

What Happens Next

Within about 10 minutes, here’s what Kitoro does:

1. Transcription & Understanding

Your voice note gets transcribed and analyzed. Not just the words - the context, the relationships, the action items.

2. CRM Update

Sarah from TechCorp gets added or updated in your pipeline:

  • Stage: Demo completed
  • Pain point: Manual reporting (4 hrs/week)
  • Interest: Dashboard feature
  • Next step: Pilot next month
  • Note: Uses Notion, has dog named Biscuit

(Yes, we remember the dog. It matters.)

3. Follow-Up Draft

An email gets drafted in your voice:

“Hi Sarah, great chatting today. I can’t stop thinking about those 4 hours your team loses to manual reporting every week - that’s basically half a workday. I’ve attached a quick guide to our dashboard feature so you can share it with your team before the pilot. Let me know if you need anything else. Talk soon!”

You review it, maybe tweak one line, hit send.

4. Content Capture

That insight about “4 hours a week on manual reporting” gets flagged as potential content. Later, when you’re reviewing drafts, you might see:

Draft LinkedIn post: “Talked to a head of ops yesterday. Her team spends 4 hours every week on manual reporting. That’s 200+ hours a year. Nearly 5 full work weeks.

Just doing reports.

This is the hidden tax of ‘we’ve always done it this way.’ And it’s killing your best people’s motivation…”

You didn’t write that. But it sounds like you. Because it came from you.

5. Knowledge Base Update

The fact that TechCorp uses Notion gets added to your knowledge base. Next time anyone mentions a Notion user, Kitoro knows to highlight your integration.

The Point

You spent 2 minutes rambling into your phone. You got:

  • A CRM update with real context
  • A follow-up email ready to send
  • A content idea with a draft
  • A knowledge base that’s actually useful

No forms. No typing. No “I’ll do it later” that never happens.

Just talk. We handle the rest.


Want to see this in action? Start your free trial and send your first voice note.

Tobias Meyer

Co-Founder at Kitoro

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